Frequently Asked Questions

Your ID, sportswear and closed sports shoes. For the pool bring a swimsuit, cap and pool slippers. Towels and lockers are free at the club.

No. Every new member has an introduction with a coach and receives a written starter programme. Group classes include ones labelled beginner.

Monthly memberships carry no commitment; you can leave with 30 days' notice. Annual membership gives a discount and 2 free months over 12 months; you have an unconditional right to cancel in the first 14 days.

On an annual membership you can freeze for up to 30 days, up to 90 days with a medical report. You can request it from your account or at club reception.

Book in the app or on the site up to 7 days before the class. Cancellation is free up to 2 hours before. Full classes have a waiting list.

There are swimming courses for children aged 4–15 on weekends and weekday evenings. The fitness floor is for members aged 16 and over. Children are not admitted to the pool without adult supervision.

The Kozyatağı, Esenyurt and Bornova clubs are open 24/7 (staffed 06:00–24:00). Night access uses the membership card and camera security.

A health declaration form is filled in at membership application. For cardiovascular disease, blood pressure, joint problems or pregnancy, doctor approval is requested and the coach adapts the programme accordingly.